Best Review Request Software for Contractors (2026)

What NiceJob's plans include, which review tools you may already be paying for, and how to ask without breaking Google's rules.

Before you rely on this: we compiled it from public vendor pages in October 2026 and haven't used these tools on live calls yet. Confirm current prices with the vendor. How we make money.

Quick picks

1

NiceJob: best dedicated tool for single-location contractors

Starter $75/mo · Pro $125/mo; no contracts; 14-day trial.

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2

Already on Housecall Pro? Use its review management

Included from the Basic plan ($59/mo annual).

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3

Podium or Birdeye: multi-location or messaging-heavy shops

Quote-only; prices not published.

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Pricing (checked October 16, 2026)

ToolPriceContractTrial
NiceJob Starter$75/moNone; cancel anytime14 days
NiceJob Pro$125/moNone14 days
Housecall ProReview management included from BasicNo long-term contracts14 days
JobberReviews add-on referenced on pricing page (price not shown)Per Jobber plan14 days
Jobholler Core$149/mo AI receptionist incl. Google review requestsSee checkout3 days
PodiumNot publishedAskAsk
BirdeyeNot publishedAskAsk

Third-party sites report Podium from about $399/mo and Birdeye about $299/mo per location with annual terms; neither vendor publishes this, so treat it as unverified.

NiceJob in detail

N
NiceJob · get.nicejob.com

Starter ($75) covers SMS and email review requests with follow-ups, website review widgets, auto-posting reviews to Facebook and X, a staff leaderboard, and a reviews microsite. Pro ($125) adds rebooking reminders (Repeats), referral campaigns, email Broadcasts, AI-written review replies, NPS surveys, competitor tracking, and automated thank-you gifts (gifts need the Jobber or QuickBooks integration). Optional: a managed website at $99/mo plus $199 setup.

No contracts; plan changes take effect next billing cycle; billing starts when the 14-day trial ends. Support by chat, phone (1-888-336-9082) and email, Monday–Thursday 9–5 PT and Friday 9–1 PT. An app marketplace connects field service and accounting tools.

Pros (from vendor info)

  • Clear published pricing
  • No contracts
  • Repeats and referrals on Pro help maintenance-heavy trades
  • Help with setup

Cons / watch-outs

  • Support hours are Pacific business hours
  • Multi-location needs custom pricing
  • AI Leads add-on not yet released

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Review tools you may already be paying for

Check these before adding a $75–$125 tool.

Podium and Birdeye

Both are broader platforms: Podium centers on a messaging inbox, webchat and payments; Birdeye on reviews, listings, surveys and multi-location management. Neither publishes prices. Get a written quote including contract length, auto-renewal and cancellation terms.

Review rules to follow

Ask every customer, not just the happy ones. Google's policies prohibit incentives for reviews and selective solicitation ("review gating"). The FTC's rule on fake reviews and testimonials, effective since 2024, also bans buying reviews and suppressing negative ones.

When and how to ask, by trade

TradeBest moment to askChannel
HVACRight after a repair restores heat/cooling, or after a maintenance visitText with link, triggered by invoice paid
PlumbingSame day as an emergency fix, while relief is freshText
RoofingAfter final walkthrough and payment, not mid-projectText + email (larger jobs, older homeowners)
ElectricalAfter inspection passes or the install is energizedText

Handling negative reviews

Setup checklist

  1. Claim and verify your Google Business Profile and copy the review link.
  2. Connect your field software so requests trigger on job completion or invoice paid.
  3. Write the request and one follow-up. Don't send more than two reminders.
  4. Ask every customer; never filter by satisfaction.
  5. Check results monthly: requests sent, reviews received, average rating trend.

Ask scripts

FAQ

What's the cheapest review request software for contractors?

NiceJob Starter at $75/mo is the cheapest dedicated tool with published pricing. Housecall Pro includes review management from its Basic plan (checked October 16, 2026).

Do I need a contract?

NiceJob has no contracts. Podium and Birdeye don't publish terms; get them in writing.

Can I only ask happy customers?

No. Selectively soliciting positive reviews violates Google's policies.

Have you tested these?

Not yet. This guide uses vendor sites; third-party price reports are labeled.